So here is the next version of the project (I have forgotten what version).
Being Prepared. Adopting a values-driven approach
to digital inclusion within a volunteer organisation.
Purpose. Scouting
volunteers do amazing things with young people every day, but for some there still exists a
fear of using online tools. Reminding volunteers of the values and methods of
Scouting can help to overcome their fears and understand that the online world
is another ‘undiscovered world’ of opportunity.
Linking to the conference theme: a focus on
Inclusion. Looking through the
lens of 'inclusion', the project will investigate the wider issues of digital
inclusion as seen through the four barriers identified by the Government’s
Digital Inclusion Strategy (Access, Skills, Motivation and Trust)
Project aim and scope. The project’s aim
is to explore barriers in relation to making the online world accessible to
volunteers, focusing on motivational and trust barriers. Firstly, the ‘access’
barriers relate to connectivity and availability, over which the organisation
has less influence and work is being undertaken by the government to address this. Secondly there already exists a wealth of debate about the
‘skills’ barrier, and it is assumed adults will need to learn new skills.
The
‘motivation’ and ‘trust’ barriers are social and psychological, as well as
practical barriers to digital inclusion. These barriers require volunteers to
explore their fears about safety and identity, and be able to translate their
‘offline’ selves to the ‘online’ world. The project activities will look at
existing research and practices to identify the issues surrounding these
barriers, in order to educate volunteers and provide a sound basis for taking
an approach that links back to the values and methods of Scouting.
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Over the next few weeks I will be exploring the motivation and trust barriers, which neatly follow on from the discussions that Amanda Palmer brought up in the last blog post. So please feel free to share your thoughts or experiences about the barriers of being online, from a social or psychological perspective.
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